By accessing our site, contacting us, or using any of our communication or services operated by Axen Enterprises LLC doing business as Axen Labs (“we,” “our,” or “us”), you agree to the following Terms & Conditions:
1. Acceptance of Terms
By visiting our website, submitting information, clicking to call or chat, or communicating with us through any digital channel, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must discontinue use of our website and services immediately.
2. Use of Our Services
You agree to use our website, communication systems, and AI-powered tools only for lawful purposes and in a manner that does not violate any applicable laws or regulations. You also agree not to misuse, attempt to reverse-engineer, interfere with, or exploit any part of our service infrastructure, including AI systems, communication channels, or operational tools.
3. Privacy & Data Use
Your use of our services is subject to our Privacy Policy, which explains how we collect, use, process, and protect personal information, and by using our services you acknowledge and agree to the practices described in that Privacy Policy.
4. AI Processing & Communications
You acknowledge that communications may be handled, assisted, or generated by artificial intelligence, including phone calls, SMS, WhatsApp messages, email, chat, and social media messaging, for purposes such as scheduling, customer support, lead qualification, follow-ups, and marketing, and that AI-generated outputs are informational in nature and do not replace human judgment or professional advice.
5. Revenue & Performance Disclosures
Any statements regarding estimated monthly revenue lost by businesses or potential revenue recovered are based on historical averages and prior client performance. These figures are informational only and are not guarantees of results. Your business outcomes depend on numerous factors, including lead quality, market demand, operations, internal responsiveness, and external conditions. We do not guarantee any revenue increase, performance improvement, or financial outcome.
6. Limitations of Liability
To the fullest extent allowed by law, Axen Enterprises LLC is not liable for damages arising from your use of our website, services, or AI systems. This includes, but is not limited to, missed calls, missed messages, communication errors, lost profits, lost opportunities, indirect or consequential damages, and operational disruptions. Our liability is limited to the amount paid to us for services under an active agreement.
7. Guarantees or Warranties
All services, tools, automations, and communications are provided “as-is” without warranties of any kind, whether express or implied. We do not guarantee that services will be uninterrupted, error-free, or achieve any specific outcome. You assume full responsibility for any actions taken based on information provided by either human or AI-assisted communication.
8. Marketing & Communication Consent
By interacting with us through any channel, you agree to receive communications via SMS, WhatsApp, phone calls, email, social media messages, chat responses, and automated or AI-assisted marketing or service-related communications, which may include reminders, follow-ups, and promotional messages, and you may opt out at any time by replying STOP or contacting us directly, with opt-out instructions and communication preferences described in our Privacy Policy.
9. Intellectual Property
All content, branding, workflows, AI agents, automations, website materials, and internal systems are the intellectual property of Axen Enterprises LLC unless stated otherwise in writing. You may not copy, distribute, modify, or reproduce any part of our materials without explicit written permission.
10. Website & Service Modifications
We may update, modify, or discontinue any part of our website, services, AI tools, or communication systems at any time without notice. We are not liable for any changes, pauses, or disruptions in service.
11. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the State of Florida.
12. Updates
We may update these Terms & Conditions at any time. Continued use of our website, channels, or services indicates your acceptance of any changes made to this policy.
13. Contact Information
If you have questions about these Terms & Conditions, contact us at: contact@axenlabsai.com